Hospitality Connect Consulting Services (HCCS) is a registered hospitality consulting and management firm based in Lilongwe, capital city of Malawi. Founded in 2020 by Flora Chunga, an industry expert with over fifteen years of experience in hotel management, HCCS addresses the needs of hospitality business owners and aspiring entrepreneurs, particularly those without prior industry experience.
Flora Chunga recognized a gap in the industry where many business owners and young entrepreneurs lacked practical experience and resources and often traditional training institutions focus heavily on theoretical knowledge, leaving out essential practical aspects needed to mitigate risks and achieve profitability.
HCCS provides hands-on training and consultancy services aimed at enhancing professionalism, maximizing stakeholder value, and achieving financial and operational targets. The company is committed to supporting small and medium-sized enterprises (SMEs) and marginalized youths, helping them unlock their potential and thrive in the hospitality sector.